QUESTIONS
Q: Why does it usually take so long to make auto repairs these days?
Q: Where do shop owners find the space to store and use that many pages?
Q: What does that mean to me?
Q: How does "street knowledge" help in making repairs?
Q: What if I buy something and it turns out to be defective. Am I stuck on the road with a broken windshield wipers or something like that?
Q: Do you accept credit cards?
ANSWERS
Q: Why does it usually take so long to make auto repairs these days?
A: Twenty years ago, just 5,000 pages of technical information were needed to repair the cars on the road. Today's repairs require more than 1,500,000 pages! And every year some 125,000 new pages are required!
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Q: Where do shop owners find the space to store and use that many pages?
A: Obviously, the majority of repair centers do not have the space to store even the technical books of most popular makes of cars. That's why we have computer access that can pinpoint even the most minor problem quickly. In addition to manufacturer's technical specifications, we also have access to databases that contain over ten-years of what we call "street knowledge" from the thousands of technicians who have filed database reports.
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Q: What does that mean to me?
A: It means the time to diagnose your car's problem is reduced. Labor costs are optmized and there's no replacing of unnecessary parts.
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Q: How does "street knowledge" help in making repairs?
A: Technicians who encounter tough problems on the same make and model of a car over a period of years know a vehicle's idiosyncrasies. But better than that, they also note what they did to fix that pesky problem once and for all. If your problem is stalling and you are not only irritated by it, but also placed in danger when it happens, we want to find out why it happens and record t. You'd be surprised how easy some problems are to repair once a technician learns that other technicians have found the same problem. It's as if our technicians have talked over your car's problem with hundreds of other technicians who have worked on the same problem.
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QUALIFIED TECHNICIANS
Every one of our technicians is certified and brings years of experience. |
Q: What if I buy something and it turns out to be defective. Am I stuck on the road with a broken windshield wipers or something like that?
A: As long as the purchased part is still under the manufacturer's warranty, you can return it and it will be replaced.
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Q: Do you accept credit cards?
A: Of course. We accept all major cards. TOP OF PAGE |
